( Support )
The Charmed Life
Help with The Charmed Life, provided by Wide Interval LLC. If your question is not answered here, write to hello@wideinterval.com.
What patronage includes
The app is free to download and your first reading is a gift. After that, patronage keeps every reading and pattern open, up to ten readings a day. Patronage is a monthly or yearly auto-renewing subscription; the price and renewal terms are shown in the app, set by the store.
Restoring purchases
On a new phone, or after reinstalling, sign in to the same Apple or Google account you paid with, open the app, and tap Restore Purchases. It is on the patronage screen and in Settings, under Patronage.
Redeeming a gift code
In the app, open Settings, then Patronage, then Redeem a gift code.
- iPhone and iPad: Apple’s code sheet opens inside the app. You can also redeem in the App Store app (your profile picture, then Redeem Gift Card or Code).
- Android: enter the code in the app’s code box; it opens Google Play’s redeem page. You can also redeem in the Play Store app (your profile picture, then Payments and subscriptions, then Redeem gift code).
Return to the app and it unlocks. If it does not, tap Restore Purchases.
Managing or cancelling a subscription
Subscriptions are managed by the store you bought from; we cannot cancel them for you.
Settings in the app also has a Manage subscription link.
The daily limit
Everyone can do up to ten readings a day. The count starts again the next day.
About the deck
The symbols and readings in The Charmed Life come from Crystal Adjacent's Charmed Life Pattern Oracle Deck.
Your privacy
Your readings, history, sightings, notes and photos stay on your device. Read the full Privacy Policy.
Contact
Email hello@wideinterval.com. In the app, Settings, then Patronage, then Contact support, opens an email with your Support ID and app version filled in, which helps us find your purchase.
Website: wideinterval.com