( Support )

The Charmed Life

Help with The Charmed Life, provided by Wide Interval LLC. If your question is not answered here, write to hello@wideinterval.com.


What patronage includes

The app is free to download and your first reading is a gift. After that, patronage keeps every reading and pattern open, up to ten readings a day. Patronage is a monthly or yearly auto-renewing subscription; the price and renewal terms are shown in the app, set by the store.


Restoring purchases

On a new phone, or after reinstalling, sign in to the same Apple or Google account you paid with, open the app, and tap Restore Purchases. It is on the patronage screen and in Settings, under Patronage.


Redeeming a gift code

In the app, open Settings, then Patronage, then Redeem a gift code.

Return to the app and it unlocks. If it does not, tap Restore Purchases.


Managing or cancelling a subscription

Subscriptions are managed by the store you bought from; we cannot cancel them for you.

Settings in the app also has a Manage subscription link.


The daily limit

Everyone can do up to ten readings a day. The count starts again the next day.


About the deck

The symbols and readings in The Charmed Life come from Crystal Adjacent's Charmed Life Pattern Oracle Deck.

Your privacy

Your readings, history, sightings, notes and photos stay on your device. Read the full Privacy Policy.


Contact

Email hello@wideinterval.com. In the app, Settings, then Patronage, then Contact support, opens an email with your Support ID and app version filled in, which helps us find your purchase.

Website: wideinterval.com